Frequently Asked Questions

Everything you need to know about LAPISZ comfort, care, and sustainability.

Product & Usage

How long can I wear them for?

LAPISZ underwear is designed to be worn for up to 8-10 hours, depending on your flow or leakage level. For heavy days, we recommend changing them more frequently or using them as a backup to other products. The absorbent core locks in moisture and odors to keep you feeling fresh all day.

How much liquid does it hold?

Our underwear holds up to 40ml of liquid, which is roughly equivalent to 4 regular tampons or 3 pads. This makes them suitable for moderate to heavy menstruation, postpartum lochia, and light bladder leaks.

Will it feel wet or bulky?

Not at all! The top layer is made from a moisture-wicking cotton blend that draws fluid away from your skin immediately, keeping you dry. The absorbent core is ultra-thin but highly effective, so it feels just like wearing regular premium underwear—no bulk, no "diaper" feeling.

Is it hygienic? antimicrobial?

Yes. We use fabric treated with antimicrobial technology to prevent the growth of bacteria and odors. The bamboo and cotton materials are naturally breathable, reducing the risk of irritation and infection compared to synthetic disposable pads.

Care & Washing

How do I wash them?

It's simple:

  1. Rinse: Rinse with cold water until the water runs clear.
  2. Wash: Machine wash cold (30°C) with mild detergent. Do not use bleach or fabric softeners as they can affect absorbency.
  3. Dry: Hang dry. Avoid tumble drying to prolong the life of the leakproof layer.

How long do they last?

With proper care, LAPISZ underwear is designed to last for up to 2 years or roughly 50-100 washes, maintaining their absorbency and shape.

Shipping & Returns

Do you ship internationally?

Currently, we focus on shipping within Malaysia and Singapore. We are working on expanding our shipping capabilities to other regions soon!

What is your return policy?

Due to hygiene reasons, we cannot accept returns or exchanges on opened or worn underwear. However, if you receive a defective item, please contact us within 7 days of receipt, and we will arrange a replacement.